We love to hear back from our loyal customers. Your feedback is greatly valued. We want to hear what you have to say about our kava as well as our service. We strive to make our web site easy to use, give customers the highest levels of customer service, and of course the best line of kava kava products available on the Internet.
Here's a couple of pictures of our friends serving overseas. We at Nakamal at Home support our troops and give a great big "BULA!" to all our troops here and abroad.
Here is what a few of our customers have been saying:
"I received my Stone Kava and I am very pleased. The grind is just right and
the quality is excellent. It is great to meet and do business with someone
who really knows kava. I hope to get a chance, someday, to visit your kava
bar. I wish you all the best. You are really ahead of the times."
-- Monte S., Springfield, Missouri
"I've just received an E-mail from United States Postal Service stating that
the order was posted today. Thanks for going through all the trouble just
to send this package. I really do appreciate it, and the time/effort it
takes for you in the US with all the customs red-tape. I agree with you
that in excess of $30 postage is extreme. Normally I would be up in arms
about it, but your swift replies and courteous mannerism are well worth the
extra postal charges. Actually this is the best service I have had from any
company outside the UK, and better than lots of the UK companies, for that
matter.......
Wow, just when I thought service couldn't get any better, you send a copy of
the customs declaration on the same day as it's dispatched (and within an
hour of me sending the E-mail). I don't think I can praise you anymore,
you're just phenominal."
-- Wayne H., Rainham, Kent-United Kingdom
"I'd like to say I am totally impressed with your company. Fast shipment, email updates throughout my order being processed and some of the absolute best Kava root I've ever had. Your company is truly a class act, and after my first order you've got a new lifetime customer! "
-- Kris S., Warrick, Rhode Island
"Thank you so much for the high-quality kava! Thought I might share some of my personal experiences with the substance, as this is a new industry and as such any little bit of info might someday prove helpful.
"Since you actually run a kava bar, you're in a _unique position_ in which you can give the recipe as it's actually served in a business establishment. I have found astonishing success with the 3/4-cup to 1-cup kava : 2-cups water ratio. However, are you aware that most places that sell kava recommend about 1 tablespoon per cup of water?! This is only 1/8 or 1/16 the amount you recommend.
"I think what's happened is that most places that sell kava via mail order are timid about letting on that in kava bars and the Pacific, the ratio is a lot higher (they're probably afraid they'll lose customers because the bags of kava will dissipate more quickly). But now that the "secret" is out, it will be to the betterment of the industry as a whole.
"I have found success with the higher ratio. For one thing, the duration of the euphoric effects is much longer -- I've come close to an hour on JUST A COUPLE HALF-SHELLS. This would indicate that the same amount of kava will go a lot further in a more concentrated recipe than in the typical diluted recipe, the much-less-distinct effects of the latter wearing off after 5 or 10 short minutes and leaving most customers trying several subsequent unsuccessful attempts to achieve euphoria at such a light dosage. (In fact, this "Kava Frustration" is probably the chief problem facing your industry at this time, especially among brand new users.)
"For customers concerned about the kava bags going faster, it can also be pointed out that, unlike in a nakamal (where fresh kava is demanded for each pressing from a business standpoint), a home user is free to make a second or even a third pressing of the quid and have a nice, slightly smaller but relaxing dose, or a starter for the next main dose.
"To summarize, I hate to analogize to alcohol, which I agree should never be taken to excess. But in a perfect world where alcohol consumption had only positive effects, imagine this scenario: two control groups, one trying to feel effects by consuming small glasses of lite beer, the other trying to feel effects by consuming the same small glasses of pure vodka. Needless to say, the latter will have more success. That's why it's important for the kava industry to realize that 1) many of the effects demand higher doses, but 2) the strength and duration of the effects can mean one will actually consume about the same amount as before."
-- Dave M., Roseville, Minnesota
"I'm amazed at how potent it is. I need to get some of my buddies to help me finish off the Chief's I have left. I love this stuff, but am a little fearful of it, after New Year's. I overdid it, and just recently made another batch. It was like an 'other-worldly' type experience. Pretty weird to me, since I am not really used to it. Used in moderation, though, the stuff is GREAT!"
-- Alan E., Tulsa, Oklahoma
"I tried it and WOW! 2 shells and I was done, very powerful stuff! this is definately what I was looking for. Go ahead and put me on that list."
-- Chad S., Austintown, Ohio
"Hi I would again like to let you know how much I enjoy your Chiefs Jungle Kava. The day I got it I had 3 friends over. We all were feeling great by the end of the night!!"
--Kevin B., Hendersonville, New York
"Wanted to tell you that the kava plant arrived in beautiful condition! Great packing job with the duct tape! Thank you!"
--Rebecca B., Friday Harbor, Washington
"I recieved the instant kava and cup today and just want to thank you for the super fast shipping.I will be back for more."
--Gary B., Fontanet,Indiana
We also sell kava to customers outside of the US. Here is a picture of our favorite customer from Poland making kava.
"Thank you so much. I have referred you to my Mom who will be ordering from you soon. We will be reordering as well! You are a pleasure to deal with and will be getting all our business from now on.I wish I could leave a
excellent remark for you on ebay! Talk to you again soon for our reorder!"
--Jennifer A., Lake Elsinore, California
"I don't usually write "testimonials" , but WOW!! My order of Chiefs Jungle Kava arrived today and I had to have a batch.....even if it's not the weekend.
Whatever I was drinking before........I don't know what it was, but it was crap compared to this stuff.
It's not only very effective, but I thought it tasted good!?!? Maybe I went too light on the mix. I used 2 Tbs of Kava, 1/2 tsp Lecithin, and 16 ozs of water. Got the nice mouth tingle, and the buzz.....and I thought it tasted good! Ok, not like something I would drink just for the taste, but way better than any other Kava I've had.
Thanks for the fast service and the great kava. I will definately order again, I only hope you get more of Chiefs Jungle back in stock before I run out."
--David P., Waterloo, Iowa
"Your Kava is the best I have found. Good , High Quality and a very good price."
Peace , Love and KAVA --Susan R., Austin, Texas
"Hi there,
I've been a customer for a couple years, and hadn't made a purchase in a while. Let me just say it was great to come back to the same great products and service that I've always experienced with Nakamalathome.com. I decided to try the Tongan Kava and I am TOTALLY pleased with the potency, taste, and the very fine grind of this stuff~ I'll definitely be posting a review! It's certainly a Kava with a potency that far surpasses what I expected with the very mild flavor & color. (C'mon we all know Chief's Jungle will kick your ass but the taste... not for everyone."
-- Kristen S., Rhode Island
Dear Friends,
I ordered 1/2 KG of Chief's Jungle Kava on 4-2-08 and it arrived on 4-5-08
around 2 pm! I am amazed at your quick processing and handling time, and also amazed at the quality of the product you sent!I have ordered Kava that was "Supposed" to be Premier Quality from other dealers,but now that I have ordered from you, I see that there's is sad in comparison!The Cheifs Jungle Kava is exactly as described and I am already enjoying it!
I am laid up due to a neck injury and have been using Kava to help relax
muscles, deal with anxiety, and to help with difficulty sleeping. Of course with
a lot of time on my hands I do intend to get "Krunk" !! Thanks again for the
speedy processing of my order, and the quality of your product! You are my only source for Kava now and I will let my friends know about you as well...and share some of my Kava with them..I think they will be as pleased as I am..and order from you too!
Blessings,
Matthew
PS I can't wait to try your other variety's!
-- Matt K., South Bend, IN
April 16, 2008- I just have to say that your customer service is AMAZING. Customer service like
yours I did not think exsisted in America anymore. I ordered my Kava on Sunday
which was processed on Monday and I revieved the Kava on Wednesday. That to me
is lightning fast cause I am in CA and I just used priority and not overnight!!!
Also I ordered and forgot to include lecithin and you added it to my order n/c.
I just want to thank you and OMG I totally appreciate that. Without even trying
the Kava yet you have a customer for LIFE. Im sure that your Kava is great (the
best) but without even trying it yet you already have ALL my future business.
A++
-- Christopher T., Long Beach, CA
You can read more testimonials about Nakamal at Home kava root and service in our kava kava forum. Send us pictures or your thoughts on our kava or our service to . We look forward to hearing from YOU!